AOD Health Literacy Toolkit released by insight

Please see information below on AOD resources and toolkits released by insight, alcohol and other drug training and workforce development Queensland.

Insight is proud to release a new online toolkit for workers focusing on AOD Health Literacy.  The free toolkit contains:

  • An amazing video featuring clients from across Queensland explaining the importance of effective communication in AOD treatment
  • An “Addictionary” containing suggestions from both clients and workers on ways to explain common AOD clinical terms
  • Drug Slang and Acronym Lists for easy worker reference
  • A free waiting room PowerPoint template that services can adapt and display locally.
  • A worker video exploring perspectives on confidentiality and consent
  • A 1hr webinar recording exploring AOD health literacy and how workers can communicate treatment concepts more effectively

Click here to access the toolkit.  And please share with your colleagues

Call For Submissions: Northern Territory Harm Reduction Strategy for Addictive Behaviours

Select Committee on a Northern Territory Harm Reduction Strategy for Addictive Behaviours

The Select Committee invites submissions to its inquiry into a Northern Territory Harm Reduction Strategy for Addictive Behaviours. The Committee encourages all interested people and organisations to provide comments to inform the inquiry.

The Committee has a particular interest in receiving submissions in relation to:

a) Frameworks for reducing individual and social harms from illicit drug use and other addictive behaviours.
b) Strategies for coordinated treatment of addictive behaviours.
c) Extent and effectiveness of current harm reduction practices in the NT, including health, law enforcement, education and community support programmes.
d) New approaches that may be effective in the NT context including urban, regional and remote areas and Aboriginal communities.

Submissions to the Committee are due by close of business Friday, 7 September 2018.

Send submissions to the Secretary, Select Committee on a Northern Territory Harm Reduction Strategy for Addictive Behaviours, GPO Box 3721, DARWIN NT 0801 or by email at

Please see Terms of Reference for the Select Committee, and criteria for the Select Committee call for submissions.

Member Electorate Party
Mr Jeff Collins MLA (Chair) Fong Lim Territory Labor
Ms Sandra Nelson MLA (Deputy Chair) Katherine Territory Labor
Hon. Kezia Purick MLA Goyder Independent
Mr Gary Higgins MLA Daly Country Liberal
Mr Paul Kirby MLA Port Darwin Territory Labor

NTPHN: Youth Severe Mental Health Program Tender Now Open

A Tender is now open to deliver services for young people with complex mental health needs (Youth Severe Mental Health Program).

The Tender is open to established providers of youth focused health or cultural support services in the Northern Territory. The aim of the tender is to increase clinical service access for specific at-risk groups of young people aged between 12 and 25.

The Tender closes at 5pm, Wednesday 12 September 2018.

Tender documents, including information, selection criteria and response documentation, are available via NT PHN’s Tenderlink portal. You must register on Tenderlink to receive the RFT documents or to apply.

A briefing will be held in Darwin at 10am Friday 24 August 2018.
To register your interest, contact Jennifer Burroughs:
t 08 8982 1079

Upon registration, please advise whether you will be attending in person or require teleconference details.

Intensive Negotiation Skills Training Darwin, 24-25 September

Please see information below on Intensive Negotiation Skills Training in Darwin, 24-25 September 2018.

When: 24-25 September

Where: Hilton Darwin, 32 Mitchell Street 8.15am for 8.30am – 4.30pm

Cost: $2,692 per person
$2,423 per person if booking two weeks before the workshop
$2,288 per person if in a group of three or more

For more information please call  08 8943 2555. To register, please click here.


Your ability to negotiate effectively and achieve defined objectives is critical to your business success. We’ve all seen unresolved conflicts derail even the most important projects, resulting in costly delays.

This cutting-edge training program is run by Michael Klug AM, one of Australia’s best-known trainers in negotiation, conflict management and dispute resolution. Michael is passionate about helping you and your organisation achieve your business goals through developing your corporate negotiation competency.

The program caters for everyone involved in the negotiation process, from trainees through to senior executives. We offer flexible training options to suit your needs.

What you’ll learn

You’ll emerge from this workshop with a powerful, highly effective and ethical style of negotiation, along with the practical skills and tools to:

  • Preserve and enhance personal and commercial relationships
  • Increase confidence and reduce stress when resolving conflicts
  • Resolve disputes confidentially
  • Reduce the costs of resolving conflict
  • Increase profitability
  • Create value in your negotiations
  • Achieve optimal commercial outcomes.

Even though the focus is on conflict resolution and commercial negotiation, many participants have referred to it as a life skills program.

“Thank you for such a brilliant training program. The experience was not only career enhancing, but life changing!” – A recent participant

Who should attend?

All levels in business and government who wish to improve their negotiating performance. It’s strongly recommended for those in management roles.

What we’ll cover
This two-day workshop is one of our most popular, because it gives you an intricate understanding of the negotiation process through to techniques of closing a deal.
On day one we’ll explore the core theory and practice of negotiation, focusing on your individual negotiation style and how negotiations work.
On day two you’ll learn how to make strategic decisions and position yourself in negotiations using highly practical and usable skills. You’ll be offered unique insights into why negotiation can be a counterintuitive discipline and when you should trust your instincts – and when you shouldn’t.

Day one: Core Negotiation Skills


Creating value not distributing value.

  • Defining and understanding negotiation
  • The two primary approaches
  • Negotiation simulation
  • How to manage the principal tensions of negotiation
  • Biases affecting judgment
  • Slow thinking vs fast thinking – Kahneman’s dual process theory
  • Techniques for exercising sound judgment
  • Ethical styles of negotiation
  • Identify your individual style of negotiation (the result is confidential)
  • How to adjust your negotiating style to suit the situation
  • Characteristics of an effective negotiator
  • Proficiency – identify your strengths and weaknesses (the result is confidential)
  • Self-managed outcomes
  • Bargaining – the contrast between distributive and integrative methods
  • Strategies and tactics of integrative bargaining
  • The green credit approach.

Day two: Strategic Negotiation Skills

From desolation to resolution, stalemate to good mate.

  • Multi-party, multi-issue negotiations – a disciplined approach
  • Negotiation simulation
  • The six most common mistakes made by negotiators
  • Checklists before closure
  • How to plan for negotiation through a process of disciplined and methodical preparation – negotiation worksheet
  • The benefits of MESOs (Multiple Equivalent Simultaneous Offers)
  • Diagnostic checklist – a crucial discipline for closing a negotiation
  • An unconditionally constructive strategy for dealing with difficult people
  • How to manage team negotiations
  • Negotiating about negotiation
  • Re-booting – a unique process which negates your counterparty’s starting point
  • Slow forward controlled momentum – impasse vs uncontrolled escalation
  • Electronic connectivity – pluses and minuses
  • Listening – what to do and how to do it
  • How to manage streamed input and the biases that arise
  • How to close.

Golden Rules of Negotiation

Throughout the workshop Michael will reveal the most important rules of negotiation and why no one can afford to ignore them.

Negotiator’s toolkit – the nuts and bolts

Michael will arm you with a highly practical toolkit including:

  • A negotiation worksheet to guide you through the negotiation planning process
  • Checklists for effectively preparing for negotiation
  • A constructive strategy for breaking through difficult negotiations.

“Michael’s negotiation worksheet is extremely useful. It’s been in regular use with our EBA discussions, a major customer complaint and a new contract agreement.” – A recent participant

Making it real

Michael is widely known for his engaging and stimulating workshops. He goes beyond theory by injecting his workshops with real-life war stories and interactive simulations. This means you’ll gain highly practical skills which you can immediately apply back at work.

Support when you need it the most

As a participant of Michael’s program you’ll have comfort in knowing that you can depend on him for ongoing support. Whether it be two weeks or two years after the workshop, you can call him at any time for a short, no-cost consultation.

“The workshop was fantastic and the follow-up service has been first-class!” – A recent participant.

Responsive to your needs

The workshop is highly interactive and focused therefore please email us your training objectives before the workshop.

For group bookings of five or more, Michael offers a pre-workshop discussion to scope the group’s requirements. He also offers groups a no-cost confidential coaching session which can be held during the lunch breaks or immediately after the workshop on each day.

NCETA: Audit of Australian methamphetamine clinical guidelines

Please see information below from the National Centre for Education and Training on Addiction’s (NCETA) project Audit of Australian methamphetamine clinical guidelines
Professor Ann Roche
Ms Kirsten Ryan
Dr Jane Fischer
Mr Allan Trifonoff
Other Collaborators:
Professor Nadine Ezard, Director, National Centre for Clinical Research on Emerging Drugs (NCCRED)
Dr Krista Siefried, Clinical Research Lead, National Centre for Clinical Research on Emerging Drugs
Project description:

The newly established National Centre for Clinical Research on Emerging Drugs (NCCRED) has commissioned NCETA to conduct an audit of Australian methamphetamine clinical guidelines.

The objectives of the audit are to:

  • Identify available Australian crystal methamphetamine clinical guidelines
  • Assess the quality of each identified guideline using the Appraisal of Guidelines for Research and Evaluation Global Rating Scale (AGREE GRS)
  • Conduct a gap analysis to consider the different models of care underpinning current guidelines, in the context of the AGREE GRS domains (development process, presentation style, completeness and clinical validity).

At the conclusion of the project, NCETA will develop for the AOD sector, the following two resources:

  1. An overview of key findings from the audit
  2. A detailed document, summarising current Australian methamphetamine clinical guidelines, quality assessments and the gap analysis.

For more information please visit: